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The GhanaBrick Guarantee

Ghana's First Quality-Certified Clay Brick Network

We stand behind every brick with our 50% Money-Back Quality Guarantee

What Makes GhanaBrick Different?

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GBQS Certified Quality

Every brick passes our 15-point GhanaBrick Quality Standard inspection before it leaves the partner kiln

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Money-Back Guarantee

50% refund if delivered quality doesn't match our certification grade — no argument

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Certified Partner Network

Every brick sourced from our certified partner kilns — no distributors, no quality surprises

Our 4-Part Guarantee

1️⃣

Quality Match Guarantee

If the delivered bricks don't match the GBQS certification grade we've assigned, we'll refund 50% of your order value.

Example: You order ⭐⭐⭐ Premium certified clay bricks. If they arrive and clearly don't meet premium standards, you get a 50% refund + free replacement or credit for future orders.

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Delivery Assurance

If your delivery is more than 2 days late without prior notice, you automatically receive a 10% discount on your order.

How it works: Expected delivery date confirmed → 2+ days late → Automatic 10% credit to your account or refunded to your payment method.

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Defect Protection

If more than 5% of your order has defects (cracks, chips, breaks), we'll replace them free of charge.

Process: Take photos of defective units → Submit claim within 7 days → Get free replacement delivered with your next order or immediate replacement for urgent projects.

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Clay Brick Expert Hotline

Free phone consultation with our clay brick specialist to help you choose the right brick type and grade for your project.

Get help with: Brick type selection • Quantity calculation • GBQS grade requirements • Mortar mix ratios • Build supervision options

How Our Quality Certification Works

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15-Point Testing

Visual, strength, and durability tests on every batch

3-Tier Rating

Premium (13-15pts), Standard (10-12pts), or Basic (7-9pts)

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Batch Monitoring

Random audits on every production run — not just the first

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Premium Quality Certified

⭐⭐⭐GBQS Certified

Passed 13-15 of 15 quality tests. Exceeds industry standards.

Test Score: 14/15 points
Certified by: GhanaBrick Quality Standard (GBQS)

✓ Independently verified by GhanaBrick Quality Standard (GBQS)
✓ Covered by our 50% Money-Back Quality Guarantee

The 15-Point Quality Test

Visual Tests (5 points)

  • ✓ Size consistency (±3mm)
  • ✓ Color uniformity
  • ✓ Edge sharpness
  • ✓ Surface texture
  • ✓ Weight verification

Strength Tests (5 points)

  • ✓ Drop test (waist height)
  • ✓ Compression strength (N/mm²)
  • ✓ Impact resistance
  • ✓ Edge durability
  • ✓ Load-bearing capacity

Durability Tests (5 points)

  • ✓ Water absorption (max 12% for clay)
  • ✓ Salt crystallization resistance
  • ✓ Efflorescence check
  • ✓ Thermal cycling test
  • ✓ Weathering simulation

How to Make a Claim

1

Document the Issue

Take clear photos or videos showing the quality issue, defects, or late delivery confirmation.

2

Contact Us

Call +233 53 659 7799 or submit a claim through the contact form within 7 days of delivery.

3

Quick Review

Our team reviews your claim within 24-48 hours. Most quality claims are approved immediately.

4

Get Your Resolution

Refund processed to your payment method or credit applied to your account within 3-5 business days.

Frequently Asked Questions

What is the GhanaBrick Quality Standard (GBQS)?

GBQS is our 15-point clay brick inspection covering dimensional accuracy, compression strength, water absorption, colour consistency, edge integrity, and firing quality. Every batch from every partner kiln is tested before dispatch and issued a certificate of conformity.

How does the 50% money-back guarantee work?

If any delivered batch fails to match the GBQS grade printed on its certificate, we refund 50% of the affected batch value. You keep the bricks — the refund covers the quality gap and any rework cost.

Do you deliver across Ghana?

Yes. GhanaBrick delivers to Accra, Kumasi, Tema, Takoradi, Tamale, Cape Coast, Sunyani, Koforidua, Ho, Wa and every major town in between. Delivery cost is confirmed on WhatsApp after you place an order.

How long do clay bricks last compared to sandcrete?

GBQS-certified clay bricks last 50–100+ years with minimal maintenance. Sandcrete blocks typically require replastering every few years and have a functional lifespan of 20–30 years before major repair.

Can I finance a clay brick order?

Yes. GhanaBrick offers 40% down + 6–24 month instalment plans. Materials are delivered in milestones as your build progresses. Apply via the Financing page.

Are GhanaBrick clay bricks more expensive than sandcrete?

The per-unit clay brick is typically higher than a sandcrete block, but clay brick buildings require less plaster, less paint, less cooling, and last far longer. Total 10-year cost is lower — and resale value is higher.

What sizes of clay bricks do you supply?

Standard metric format, plus facing bricks, engineering bricks, pavers, and decorative specials. Full specs are listed on each product page with dimensions, compression strength, and water absorption values.

Ready to Build with Clay?

Every order is protected by our guarantee. Quality you can stake your build on.